Ricoh Intelligent Technology

IM C2000 / C2500 / C3000 / C3500 / C4500 / C6000

Introducing RICOH Intelligent Devices

Whether your needs evolve over time or you have to pivot quickly, your technology should not be static. If it is, you’re stuck. RICOH Intelligent Devices give you a scalable platform that adapts, adds capability, stays current and remains secured. RICOH Intelligent MFPs and our Intelligent Printers are smart investments, because they grow with you.

A platform for digital transformation

RICOH Intelligent Devices are designed to bring progressive value, no matter where you are in your digital transformation journey. They provide a foundation for process improvement across your organization — ready to meet your needs as you look to go deeper and do more. With our proactive approach to security, you don’t need to worry whether your device is introducing security vulnerabilities. We’re also leading the way in preventative support, remote assistance and rapid response to eliminate downtime. Your users will love our enhanced graphical interface that adapts to who they are and what they do. As organizations look to use digital processes to be more efficient and transform their operations, RICOH Intelligent Devices function as data processing workhorses to convert documents and send the data where it’s needed.

RICOH Always Current Technology

Instead of purchasing a brand new device to gain the latest functions, you can activate desired features and download applications and upgrades as you need them. There’s no need to call a technician or wait until the end of a contract to take advantage of the latest advancements in imaging technology. Easily add new capabilities to keep up with changing productivity demands. With RICOH Always Current Technology, the capabilities of RICOH Intelligent Devices can grow with you

RICOH Cloud Workflow Solutions

Boost your digital productivity and improve processes. Send data directly into internal systems or popular cloud accounts and third-party apps — such as SharePoint®, OneDrive® for Business, Google Drive™, Dropbox™ and Box™. Our RICOH Intelligent Devices come with Smart Integration to RICOH Cloud Workflow Solutions. Take advantage of cloud workflows that reduce manual data entry and improve speed. Intelligently process scanned documents by organizing and routing to local folders or multiple destinations. Ricoh can also activate your own document management, archiving and retrieval account. It’s easy to start, with no complex IT requirements.

Simplicity for users

Productivity rises when technology performs — and when using it is a positive experience. Ricoh’s latest generation Smart Operation Panel features a simple, clutter free, enhanced user interface that provides a seamless experience on RICOH Intelligent Devices. The touch panel is fast and fluid. Users can tap, flick and swipe smoothly between screens, and workflow applications open quickly. Clean, visual buttons are featured, processes are intuitive and the user interface can be customized to ensure consistency and save users steps.

RICOH Intelligent Support

Our set of intelligent support capabilities minimize downtime and enable maximum availability. For example, Automatic Remote Firmware Updates (ARFU) can be activated to proactively protect devices. With RemoteConnect Support, our service specialists can remotely access your RICOH Intelligent Devices and fix issues. Your in-house IT staff also have the ability to resolve issues over the company network with the intuitive Remote Panel Operation tool. We’ve also made it easy for users to complete simple tasks — like toner replacement — themselves. Self-service options include: easy access to web help and watching how-to videos on the Smart Operation Panel.

Robust Security built right in

Our Intelligent Devices demonstrate our commitment to protecting your devices, data and networks. The Ricoh-only operating system helps provide control and insulation from OS-specific threats. Digital signatures are used to verify firmware validity, while a Trusted Platform Module validates the core controller programs and is designed not to boot up if a compromise is detected. Security features — such as encryption, authentication and data overwrite — help protect your data without hindering your business processes or productivity. Our Printers & MFPs also meet the IEEE 2600 requirements for security features used by devices that require a high level of document security.

Superior Technology

• Print/copy/scan/fax
• Print speeds of 20/25/30/35/45/60 ppm
• Exceptional print quality — sharp text and brilliant color
• Flexible finishing and paper tray options — internal multi-folding, internal finisher, stapleless binding, saddle finishing and more
• 10.1” touch screen Smart Operation Panel — simple, fast and customizable user interface
• Faster scan speed via a single pass document feeder (30-60ppm)
• Seamless mobile connectivity — print, scan and work with documents on the go
• RICOH Always Current Technology — scalable technology that lets you add capability when needed
• Cloud Workflows — scan directly to popular cloud services plus intelligent document and data processing
• Robust device and information security built right in
• RICOH Intelligent Support — tools & capabilities to help prevent and minimize downtime
• Eco features — sustainable operation that lowers CO2 footprint

Get productivity with environmental sustainability

RICOH Intelligent Devices can enhance the environmental sustainability of your workplace through eco-friendly printing and greener digital processes.

Eco excellence by design
RICOH Intelligent Devices are designed for sustainability from manufacturing through their lifecycle. These devices are ENERGY STAR® certified and have earned an EPEAT Gold rating*. Advanced energy management features include: motion sensors that detect a user’s presence, Quick Start-Up and low sleep mode electricity consumption.
Lower CO2 footprint
Eco-friendly printing reduces use of paper and printing consumables. Transitioning from paper-based procedures to digital processes also reduces your carbon footprint and improves your business.
Responsible recycling
We offer take-back programs to ensure responsible consumables recycling and end-of-life product management.