Help! Why Are My Scans So Slow?

I visited with a prospective client today and I heard a very familiar complaint.

This particular client is a good sized Law Firm and they scan EVERYTHING!

We were sitting in a very well appointed meeting room, at a conference table as long as a limousine when she asked me a question I’ve been hearing more and more as of late.

“My scans used to get to my computer, or through email so quickly, but now they are taking so long. Why?”

I told her there are two main reasons why this can happen. The first reason is that older scanners use older scanning drivers, which may not completely communicate properly with Windows 10 or the latest iOS. New models use compliant drivers and scan much more quickly.

Secondly, older copiers and MFPs like hers tend to have 10/100 Ethernet connections as opposed to new models featuring Gigabit throughput. The difference in performance is night-and-day. As we continue to scan more, the speed or lack of speed can be quite noticeable.

So what’s the solution?

The solution to faster scanning is really quite simple, and logical. If you are connecting old technology to a modern network, the weakest link will create a bottleneck and slow the entire system down. There is really no way around this.

This should be good news in all actuality. An MFP which offers faster scanning and printing will not only reduce frustration but will optimize your infrastructure and help to make your entire staff more productive and efficient.

If your copier/scanner is slowing you down, or if you’d just like if there is something better out there (there is!) just give us a call here at Pacific Connecteq (562) 800-0260. We’ll be happy to help!


We were recently contacted by a company with an older printer/scanner. They had been scanning just fine, up until one day when it just wouldn’t work.

A technician from their existing vendor came out and had a look. They were told that the old system had just reached the point where it could no longer communicate with their more modern server. This happens rarely, but it does happen.

We helped get them into a newer model and the additional features they now enjoy made the transition well worth their while. If this sounds familiar to you, let us know, we would love to help!

Contact us by Clicking Here or call us at (562) 800-0260.

AutoStore 6 is Here!

Pacific Connecteq, your Authorized Ricoh MFP and Copier Source in Los Angeles and Orange Counties is excited to announce the release of AutoStore 6.0.

Much more than just a Scanning Application, AutoStore is a server-based application which orchestrates the capture and secure delivery of paper and electronic documents into your business applications. Whether you’re handling invoices, claims, applications or order forms, AutoStore can automate your document driven business processes to lower costs, improve operational efficiency, communication and collaboration, and support compliance with laws and regulations.

Or to put it more simply, AutoStore allows you to take paper documents, emails, photos or any document and turn them into easily accessible and sharable electronic documents. AutoStore works with your existing equipment to make scanning and retrieval a snap!

The new features in AutoStore 6 make automating your documents even easier. Download the AutoStore 6 Fact Sheet here!

Contact Us at Pacific Connecteq today to learn just how easy it can be to get rid of those stacks of paper and become the lean, mean business machine!

To Print or Not to Print

To Print or Not to Print?
That is the question!

We are seeing tremendous advances in imaging (printing) technologies for the office today. But at the same time we’re hearing all of this talk about going “paperless”, right? So how do we sort through the alternatives and find the best solutions?

First, in my opinion “paperless” doesn’t mean “no paper“, it can mean “less paper” or possibly different kinds of printing. Let me explain.

While it’s true that we can reduce the amount of printing related to operational functions such as invoicing and other tasks which can benefit from electronic distribution and workflow, other items are actually increasing in volume. As an example, marketing materials have traditionally been outsourced to print shops because the quality of the output on the color copiers wasn’t quite up to the standards we desire. Those days are over.

Today’s Multi-Functional Printers (previously known as copiers) produce output so good that they are now being used by the very print shops we used to outsource to. The truth is that today’s marketing and sales departments need to be more nimble, targeted and responsive than in the past. Short runs and personalized messages are now the norm and the MFP is firmly at the heart of this movement.

Scanning is the next part of this puzzle. It’s no longer a question of “Are you scanning?” but “How much and what kinds of scanning are you doing?”. The newest MFP’s provide many advanced scanning functions, but that is just the tip of the iceberg. Just like other “smart devices” today’s best MFP’s can be loaded with apps (applications, for those of us over 40) which open up limitless possibilities. Scan to the cloud? Sure! Print from remote locations? Absolutely! Route documents to people or departments with traceability and version control? Simple!

Oh, let’s not forget about COLOR! Color has taken over as the number one way to enhance the impact and appeal of documents, business communications, presentations and marketing materials. As short as four or five years ago, color was inconsistent, inaccurate and expensive. Those days are gone. Today’s color MFP’s offer world class color at unbelievably low cost. Small businesses can now look as good as their larger competitors and project a first class image to prospects, clients and partners.

So back to our original question, I think the answer is plain to see. Yes, we want to eliminate unnecessary printing and use our time and resources in a smarter way. We print to communicate and to grow our businesses. Moving toward thinking about printing differently is the smart, profitable choice and we can help.

Pacific Connecteq is here for you. We offer advanced technologies in a friendly and understandable way. We know that while you do want to print, scan, copy and fax, you don’t want to be burdened with a steep learning curve or confusing processes. Our job is to help you to identify the best solutions for your business and make it work for you.

Call us today at (562) 800-0260 to find out how much smarter you could be working!