St. Patrick vs Coronavirus?

As a young child I was told the story of St.Patrick banishing the snakes from Ireland. The nation was becoming over-run with the reptiles and the problem was only getting worse, something had to be done before the problem became out of control.

Imagine a country over-run with snakes. People would be afraid to venture outside for fear of the snakes and the government might even need to intervene. I’m seeing a parallel, The virus we are dealing with right now is our modern version of Ireland’s snakes. But who will be our St. Patrick ?

The answer is all of us. We are all being charged with doing our part to minimize and eventually eradicate the problem we face. We’ll do it.

With that said, life and business must go on, responsibly. Pacific Connecteq will remain open and at your service throughout these trying times. You can count on us. In addition to Copiers and Printers, we offer many solutions to facilitate your remote workers (working on the road or from home).

Call Rob Scalfaro at (562) 800-0260 to find out more!

Wide Format Printers

Wide format printers are specialized printers used for unique and uncommon jobs, or are they? Just look around and you are likely to see items that came off a Wide Format Printer everywhere.

Ricog W6700 Wide Format Printer

Just think about banners, posters, trade show graphics, wallpaper, murals, vehicle image wraps, architectural drawings, construction plans, backdrops for theatrical and media sets, and any you’ll see no shortage of Wide Format Printing, artwork or signage.

While an engineering company may be happy with monochrome (B&W) prints, graphic artists and marketing people demand rich, true colors in order to express themselves properly. It all depends upon the application.

Paper used in wide format printers is generally a long continuous roll which is cut by the printer in order to achieve the correct size. There rolls come in a variety of sizes usually ranging from 18″ to 42″ widths. The paper is also available in a variety of grades and types. Proof, Bond, Glossy, even semi-transparent stock is available.

You can clearly see that wide format printers are more common than one would think. The uses are many and the versatility is tremendous.

Pacific Connecteq should be your first stop in finding the best wide format printer for your needs. We not only have the best machines, we also have the supplies and the expert service department so you can experience the most up-time and best output quality possible.

Call us at (562) 800-0260 or simply click here to have a fast and informative consultation.

Help! Why Are My Scans So Slow?

I visited with a prospective client today and I heard a very familiar complaint.

This particular client is a good sized Law Firm and they scan EVERYTHING!

We were sitting in a very well appointed meeting room, at a conference table as long as a limousine when she asked me a question I’ve been hearing more and more as of late.

“My scans used to get to my computer, or through email so quickly, but now they are taking so long. Why?”

I told her there are two main reasons why this can happen. The first reason is that older scanners use older scanning drivers, which may not completely communicate properly with Windows 10 or the latest iOS. New models use compliant drivers and scan much more quickly.

Secondly, older copiers and MFPs like hers tend to have 10/100 Ethernet connections as opposed to new models featuring Gigabit throughput. The difference in performance is night-and-day. As we continue to scan more, the speed or lack of speed can be quite noticeable.

So what’s the solution?

The solution to faster scanning is really quite simple, and logical. If you are connecting old technology to a modern network, the weakest link will create a bottleneck and slow the entire system down. There is really no way around this.

This should be good news in all actuality. An MFP which offers faster scanning and printing will not only reduce frustration but will optimize your infrastructure and help to make your entire staff more productive and efficient.

If your copier/scanner is slowing you down, or if you’d just like if there is something better out there (there is!) just give us a call here at Pacific Connecteq (562) 800-0260. We’ll be happy to help!


We were recently contacted by a company with an older printer/scanner. They had been scanning just fine, up until one day when it just wouldn’t work.

A technician from their existing vendor came out and had a look. They were told that the old system had just reached the point where it could no longer communicate with their more modern server. This happens rarely, but it does happen.

We helped get them into a newer model and the additional features they now enjoy made the transition well worth their while. If this sounds familiar to you, let us know, we would love to help!

Contact us by Clicking Here or call us at (562) 800-0260.

Ricoh Intelligent Technology

IM C2000 / C2500 / C3000 / C3500 / C4500 / C6000

Introducing RICOH Intelligent Devices

Whether your needs evolve over time or you have to pivot quickly, your technology should not be static. If it is, you’re stuck. RICOH Intelligent Devices give you a scalable platform that adapts, adds capability, stays current and remains secured. RICOH Intelligent MFPs and our Intelligent Printers are smart investments, because they grow with you.

A platform for digital transformation

RICOH Intelligent Devices are designed to bring progressive value, no matter where you are in your digital transformation journey. They provide a foundation for process improvement across your organization — ready to meet your needs as you look to go deeper and do more. With our proactive approach to security, you don’t need to worry whether your device is introducing security vulnerabilities. We’re also leading the way in preventative support, remote assistance and rapid response to eliminate downtime. Your users will love our enhanced graphical interface that adapts to who they are and what they do. As organizations look to use digital processes to be more efficient and transform their operations, RICOH Intelligent Devices function as data processing workhorses to convert documents and send the data where it’s needed.

RICOH Always Current Technology

Instead of purchasing a brand new device to gain the latest functions, you can activate desired features and download applications and upgrades as you need them. There’s no need to call a technician or wait until the end of a contract to take advantage of the latest advancements in imaging technology. Easily add new capabilities to keep up with changing productivity demands. With RICOH Always Current Technology, the capabilities of RICOH Intelligent Devices can grow with you

RICOH Cloud Workflow Solutions

Boost your digital productivity and improve processes. Send data directly into internal systems or popular cloud accounts and third-party apps — such as SharePoint®, OneDrive® for Business, Google Drive™, Dropbox™ and Box™. Our RICOH Intelligent Devices come with Smart Integration to RICOH Cloud Workflow Solutions. Take advantage of cloud workflows that reduce manual data entry and improve speed. Intelligently process scanned documents by organizing and routing to local folders or multiple destinations. Ricoh can also activate your own document management, archiving and retrieval account. It’s easy to start, with no complex IT requirements.

Simplicity for users

Productivity rises when technology performs — and when using it is a positive experience. Ricoh’s latest generation Smart Operation Panel features a simple, clutter free, enhanced user interface that provides a seamless experience on RICOH Intelligent Devices. The touch panel is fast and fluid. Users can tap, flick and swipe smoothly between screens, and workflow applications open quickly. Clean, visual buttons are featured, processes are intuitive and the user interface can be customized to ensure consistency and save users steps.

RICOH Intelligent Support

Our set of intelligent support capabilities minimize downtime and enable maximum availability. For example, Automatic Remote Firmware Updates (ARFU) can be activated to proactively protect devices. With RemoteConnect Support, our service specialists can remotely access your RICOH Intelligent Devices and fix issues. Your in-house IT staff also have the ability to resolve issues over the company network with the intuitive Remote Panel Operation tool. We’ve also made it easy for users to complete simple tasks — like toner replacement — themselves. Self-service options include: easy access to web help and watching how-to videos on the Smart Operation Panel.

Robust Security built right in

Our Intelligent Devices demonstrate our commitment to protecting your devices, data and networks. The Ricoh-only operating system helps provide control and insulation from OS-specific threats. Digital signatures are used to verify firmware validity, while a Trusted Platform Module validates the core controller programs and is designed not to boot up if a compromise is detected. Security features — such as encryption, authentication and data overwrite — help protect your data without hindering your business processes or productivity. Our Printers & MFPs also meet the IEEE 2600 requirements for security features used by devices that require a high level of document security.

Superior Technology

• Print/copy/scan/fax
• Print speeds of 20/25/30/35/45/60 ppm
• Exceptional print quality — sharp text and brilliant color
• Flexible finishing and paper tray options — internal multi-folding, internal finisher, stapleless binding, saddle finishing and more
• 10.1” touch screen Smart Operation Panel — simple, fast and customizable user interface
• Faster scan speed via a single pass document feeder (30-60ppm)
• Seamless mobile connectivity — print, scan and work with documents on the go
• RICOH Always Current Technology — scalable technology that lets you add capability when needed
• Cloud Workflows — scan directly to popular cloud services plus intelligent document and data processing
• Robust device and information security built right in
• RICOH Intelligent Support — tools & capabilities to help prevent and minimize downtime
• Eco features — sustainable operation that lowers CO2 footprint

Get productivity with environmental sustainability

RICOH Intelligent Devices can enhance the environmental sustainability of your workplace through eco-friendly printing and greener digital processes.

Eco excellence by design
RICOH Intelligent Devices are designed for sustainability from manufacturing through their lifecycle. These devices are ENERGY STAR® certified and have earned an EPEAT Gold rating*. Advanced energy management features include: motion sensors that detect a user’s presence, Quick Start-Up and low sleep mode electricity consumption.
Lower CO2 footprint
Eco-friendly printing reduces use of paper and printing consumables. Transitioning from paper-based procedures to digital processes also reduces your carbon footprint and improves your business.
Responsible recycling
We offer take-back programs to ensure responsible consumables recycling and end-of-life product management.

The New Ricoh MP C4504ex is Here!

Ricoh MP C4504

With the introduction of the new Ricoh MP C4504ex, the best 45ppm MFP on the market just got better!

The first thing you’ll notice is the new Smart Operation Panel. This powerful yet intuitive control panel opens up a world of possibilities for you.MP C4504 Smart Operation Panel

From mobile printing to cloud services, the Smart Operation Panel will bring you into the future and do wonders for your office’s productivity.

Work where and when you want

Download the Ricoh Smart Device Connector App to connect to the MP C4504ex without drivers, utilities or software. Use your personal mobile device to access information in the cloud and print it at the device. Use your own personal address book to share it with others. Or, scan an original at the MFP and send it to your device and take it with you. With a dual network port, you can even connect to and work on multiple networks simultaneously. Continue reading “The New Ricoh MP C4504ex is Here!”

New Website, New Look

Dateline August 31, 2018

Today at Pacific Connecteq we re-launched our website with an entirely new look, feel and interactive interface.

The new version of our website replaces a site which was constructed nearly five years ago. While it was perfectly fine in 2013, it was showing its age here in 2018. When designing the new website we decided to go for a brighter feeling with an abundant use of white-space. The old version seemed to dark, which was a popular look for technology sites back then. We wanted something which better represented the company culture, bright, optimistic and efficient.

The Home Page of any website is the most common entry point and is therefore vital to the acceptance of the visitor. As one may expect, the majority of planning time was spent making the Home Page inviting and intuitive. We also had to balance this design objective with the need to provide pertinent information and pathways to deeper information the user is looking for.

We hope users find the re-designed site to be friendly, informational and interesting. We know that a website is always a work-in-progress, so we encourage you to leave feedback so that we might have better insights on how to continue improving nd updating!

Mobile Workers Are Here Here To Stay

The Mobile Workforce is the “New Normal”!

For years we’ve all heard that “In the future” we won’t be tied to a desk, we’ll be free to work in new and exciting ways.

Well, that day is now.

While having a more mobile workforce offers tremendous advantages in productivity and responsiveness, it also presents it’s share of challenges. How do we make this work?

You’ve heard the terminology… BYOD or Bring Your Own Device. Mobility… Exactly what does that mean to my company? The Cloud… WHAT?

Here at Pacific ConnecTeq we have answers. Check out this video to get an idea of just what we’re talking about.

It’s all about Data and Communications. Storing, Organizing, Retrieving and Using that data efficiently and cost effectively.

Call us today at (562) 800-0260. We’ll help you cut the chains that tie you and your data to your desk, office or… anything!

Cutting the Cost of Office Printing

One of the largest uncontrolled expenses in most offices is printing and copying.

At first glance you may think that each print is only pennies, but don’t be fooled. When multiplied by the thousands of pages printed in the average office, hundreds and even thousands of dollars per month are spent. Some of it is necessary but much of it is simply wasted.

How can you control this out-flow of money without limiting productivity or spending valuable time reviewing usage reports and setting limits?

The answer is quite simple. Many of today’s MFP’s (Copiers to most of us) are capable of using embedded aps, much like a mobile phone or iPad. These aps can fully automate and monitor copying and printing for you.

Imaging you are printing a 90 page document to your desktop printer. Do you know that the cost-per-page is 3.5 cents, but on the larger office MFP it is only 1 cent? The difference on this document alone is $2.25! What if you press the print button and a pop-up askes you:

“You will save $2.25 if you print to the Ricoh MP C4504 instead of the HP. Would you like to route this job to that device?”

Or what if you would like all employees to print 2-sided in order to cut down on paper usage? When they send a single sided print job they can get a similar prompt asking them if they would like to print this job 2-sided and show the corresponding savings, not only in money but environmentally as well.

These are only two examples out of many, but simply multiply this by the hundreds of documents being printed each month and the potential savings really come into focus.

What about reporting you ask?

That’s where things really come together in a verifiable and tangible way. From the administrator’s computer, detailed reports can be generated as desired. This not only shows true savings but provides opportunity to make fine adjustments to the processes in place, further increasing productivity and cost reduction.

Pacific Connecteq, your Authorized Ricoh Dealership is here to help. Call us any time at (562) 800-0260 and we’ll talk with you about just how effective and easy it is to control your costs, increase productivity and be more environmental at the same time.

3 Ways To Cut Your Printing And Copying Costs

The cost of printing and copying documents is one of the highest uncontrolled expenses in many businesses.

Think about Toner Cartridges, if you run out you just buy more. It’s not as if you could simply stop printing until the next budget cycle.

Also, who in your company stops to think “How much is printing these pages going to cost the company”?

Nobody, that’s who.

So, is it even possible to reign in these expenses and make a meaningful reduction in costs? The good news is that it truly is. Furthermore, it’s likely to be easier than you think.

We’ve compiled a short list of simple actions you can take today which can reduce your printing costs by 10, 20 even 30% right away. By doing these things and setting up a few simple procedures you will begin to enjoy a more economical printing environment right away.

  1. If your printer, copier or MFP is capable of printing in color, simply set the default mode to “Monochrome”. Most people don’t realize that a color print can cost ten times what a black-and-white print does. In order for this to be most effective you will need to set the “Copy Default to monochrome and then do the same thing with every computer that has printing rights to that device. Users will still be able to print in color when they need to, but unless they actively choose color they will get a B & W print.
  2. Use Access Codes and Quotas. Many of the better copiers and MFPs on the market today offer you the ability to require a user code in order to print or copy from the device. This allows you to do two things. First, by requiring user codes you will automatically stop unauthorized users from using your equipment and supplies. Secondly, you can generate reports to see who is printing and at what volumes. Many prints are made every day which never needed to be made. Having to use a code makes people think twice before they push the Print-Button.
  3. Set your copier or MFP to “Hold Print” as a default. The “Hold Print” (or some similar name on various models) will hold the print job in its memory until a “Release Code” is entered at the control panel. This not only reduces wasteful printing, but adds a layer of security by not releasing the document until the proper recipient is physically present to retrieve it.

These are just three ways to cut your printing costs but there are many more.

If you’d like to learn more and begin the journey to a more efficient, secure and economical printing infrastructure in your business, please call Pacific Connecteq at (562) 800-0260 or Contact Us Here.

Google Cloud Print

Introducing The Ricoh App for Google Cloud Print

An embedded application for Ricoh MFPs. Enabling printing via Google Cloud Print!Google Cloud Print

  • Supports mobile worker productivity by providing the ability to print from mobile devices
  • Supports printing from Chromebooks, PCs and MacsUsing Ricoh App for Google Cloud Print

Work When, Where and How you want to!

Pacific Connecteq is here to assist you in putting it all together. From the right equipment and applications to professional installation and service, we are here all the way.

Call us at (562) 800-0260 to find out how to cut the cord today!